FAQ

Commissions / Tilaustyöt:

I do commissions every now and then. If you like my work and want something similar, perhaps from your own photograph, or you have a color scheme in mind, or something similar to a sold out piece - please contact me! I do portrait commissions as well.

Teen tilaustöitä, jos haluat esim. omasta kuvastasi maisemamaalauksen, otathan yhteyttä! Teen myös muotokuvia.

 

Shipping:

Original paintings on canvas:
Free shipping within European Union.
Asia: 70€
Rest of the world: 45€

Cards, small prints, small originals on paper:
Free shipping within European Union.
Shipping for the rest of the world: 7 €

Large prints:
Free shipping within Finland.
Shipping within the rest of EU: 10 €
Shipping for the rest of the world: 25€

Customer is responsible for any custom fees, taxes or other additional fees added to the shipment. These may vary depending on the country.

Shipping in Finland takes approximately 2-8 days. International shipping can take up to 2 weeks.

Large artworks (over 100cm wide) will be shipped rolled up in a tube. In this case, the artwork needs to be stretched again when received.

If you wish to receive your large painting stretched, additional cost will be added to the price. In this case, contact me and we can arrange it.

Within Finland, other delivery options are:

- Pick up (you can pick up the work from my studio, or from an exhibition anywhere when the exhibition ends)

- Personal delivery (if you live in Southern Finland, I may be able to deliver the artwork personally with no additional cost.)

Please contact me if you wish to pick up the work or want me to deliver it! I am happy to help and I want to ensure all artwork gets home safe.

 

Payments / Maksuehdot:

Payment options are:

- Credit card (Visa, Mastercard, American Express)
- Bank transfer
- PayPal
- MobilePay

More info:
https://www.checkout.fi/ehdot-ja-sopimukset/maksuehdot


Returns:

EU Citizens have the right to return products within 14 days of purchase. Customer is responsible for any expenses from the return (shipping, damages to artwork).

If you wish to return your purchase, please email info@jennituulia.com with your order number.

If you are unsure of a purchase, please message me and I can help you. To make the decision easier, you can come see the art in my studio, I can send you more pictures or even videos of the work.

 

Copyright:

I retain all rights to the artworks, unless otherwise agreed. The buyer may not reproduce the artwork in any way. I retain the right to produce prints, cards, etc. from any artwork I created.