FAQ

Commissions:

I do commissions every now and then. If you like my work and want something similar, perhaps from your own photograph, or you have a color scheme in mind, or something similar to a sold out piece - please contact me! I do portrait commissions as well.

 

Shipping:

Free shipping worldwide.

Shipping in Finland takes approximately 2-5 days. International shipping can take up to 2 weeks.

Large artworks (over 100cm wide) will be shipped rolled up in a tube. In this case, the artwork needs to be stretched again when received.

Within Finland, other delivery options are:

- Pick up (you can pick up the work from my studio in Lappeenranta, or from an exhibition anywhere when the exhibition ends)

- Personal delivery (if you live in Southern Finland, I may be able to deliver the artwork personally with no additional cost.)

Please contact me if you wish to pick up the work or want me to deliver it! I am happy to help and I want to ensure all artwork gets home safe.

 

Payments / Maksuehdot:

You can pay with credit card (Visa, Mastercard, American Express) or with bank transfer.

More info:
https://www.checkout.fi/ehdot-ja-sopimukset/maksuehdot


Returns:

EU Citizens have the right to return products within 14 days of purchase. Customer is responsible for any expenses from the return (shipping, damages to artwork).

If you wish to return your purchase, please email info@jennituulia.com with your order number.

If you are unsure of a purchase, please message me and I can help you. To make the decision easier, you can come see the art in my studio, I can send you more pictures or even videos of the work.

 

Copyright:

I retain all rights to the artworks, unless otherwise agreed. The buyer may not reproduce the artwork in any way. I retain the right to produce prints, cards, etc. from any artwork I created.